Tradies

An AI receptionist for tradies who cannot get to the phone

Half the calls to a busy trade business go unanswered, and most people who reach voicemail just ring the next name on the list. AfterTone picks up when you can't, asks the questions you would ask, and has a quote-ready brief in your inbox before you are back in the ute.

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The AfterTone mascot taking a call beside a tradie's ute while the plumber works under a house
The problem

Why tradies miss calls

You are on a roof, under a house or holding a tool

You physically cannot answer. The caller hears voicemail, hangs up, and calls a competitor.

Voicemail messages are useless

"Hi, it's Dave, call me back." No suburb, no job, no idea if it is urgent. You spend the evening ringing people back to find out.

After-hours emergencies are your best-paying jobs

A burst pipe at 9pm is a job worth taking. If nobody answers, it is a job someone else takes.

Lead qualification takes time you don't have

Every returned call starts with the same five questions. AfterTone asks them up front so you can decide from the summary.

On the call

What your assistant asks

These are the default questions for tradies. Change them, add to them or remove them in your dashboard.

  1. What type of work do you need done?
  2. What suburb is the job in?
  3. How urgent is it? Is it an emergency?
  4. Roughly what budget do you have in mind?
  5. When would you like the work done?
A summary you might get
Caller
Sarah Mitchell · 0412 345 678
Reason
Bathroom renovation quote, Bondi Beach
Details
Budget around $15k · has two other quotes · wants to decide this week · mornings best for a callback
Action
Call Sarah back before Friday. She is ready to book.
Questions from tradies

Things people in your line of work ask us

Can it give callers a rough price?
Yes, if you want it to. Add your callout fee and common jobs to the Services list in your dashboard and the assistant will quote from it. Or tick "prices on request" and it will take the details instead.
What about emergency calls at night?
You can mark a contact as the person to hand urgent calls to, and the assistant can transfer the caller live. Or set it to flag the call as urgent in the summary and text you straight away on the Email + SMS plan.
I run a two-person crew. Can my apprentice get the summaries too?
Yes. Add any number of extra email recipients in the Summary settings.
Do I need to change my phone number?
No. You keep your existing number. You set your phone to forward unanswered calls to your AfterTone number with a short dial code. Your phone still rings first; your assistant only answers if you don't pick up. We show you every tap for iPhone and Android.
What does the assistant sound like?
Natural and calm. You choose the voice during setup from a lineup that includes Australian accents, and you can hear each one before you decide. You can change it any time from your dashboard.
How quickly do I get the summary?
Within about a minute of the call ending you get an email with the caller's name and number, why they called, the key details and what needs doing. On the Email + SMS plan a text arrives on your mobile as well.
Other industries
Real estateHealth & allied healthLegal & accountingHospitality & venuesPersonal
Ready?

Stop losing tradies calls.
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