Five steps from missed calls
to answered ones.

Everything happens online and on your own phone. There is nothing to install and nobody needs to visit.

01

Build your assistant online

Pick a name, a voice and a personality, tell it about your business, and choose the questions it asks every caller. Takes about three minutes and no card is needed for this part.

02

Hear it on a real call

Enter your mobile number and we call you straight away. Talk to your assistant exactly as a caller would, then see the summary appear on screen.

03

Start your 7-day free trial

Choose a plan and add a card. You get a dedicated Australian number straight away and nothing is charged for a week. Cancel from your dashboard before then and you pay nothing.

04

Switch on call forwarding

Dial one short code on your phone so unanswered calls go to your new number. Your phone still rings first. We show every tap for iPhone and Android and ring you to check it worked.

05

Read the summary after each call

Within a minute of a call ending you get an email with the caller's name and number, why they called, the details and what to do next. Add SMS if you want it on your phone too.

What your assistant actually does

It is not a menu and it is not voicemail. It listens, asks and answers.

  • Greets the caller with your greeting and explains you are not available.
  • Asks the questions you set, one at a time, and follows up naturally.
  • Answers questions about opening hours, services, prices and location from your business profile.
  • Flags urgent calls, and can transfer them live to a colleague you nominate.
  • Wraps up politely and tells the caller you will be in touch.
What arrives in your inbox
Caller
Sarah Mitchell · 0412 345 678
Reason
Bathroom renovation quote, Bondi Beach
Urgency
Medium
Details
Budget about $15k, has other quotes, deciding this week
Action
Call back before Friday

Plus the full transcript in your dashboard.

The one step on your phone

Call forwarding is a standard feature of every Australian mobile plan. You turn it on with a short code, and off the same way. We walk you through it with an animated guide and check it worked by ringing you.

Then your evenings are yours. The phone can ring during the movie and nobody has to move.

A family watching a film while the AfterTone mascot takes notes on a call in the foreground

Common questions

What happens when someone calls me?
Your phone rings as normal. If you answer, nothing changes. If you do not answer within about 20 seconds, the call forwards to your assistant, which greets the caller by the name you gave it and asks your questions.
How long does setup take?
About three minutes to build and test the assistant, one minute to start the free trial, and two minutes on your phone to switch on forwarding.
Can I change things later?
Everything. Name, voice, personality, questions, business details, hours, contacts and plan are all in your dashboard and take effect on the next call.
What does the caller hear if I am already on a call?
Forwarding on busy is part of the same setup, so a second caller goes to your assistant instead of engaged tone.
Need help?